If you require warranty service for a K-Master product within the warranty period, please submit a service request using the form below. K-Master is committed to delivering high-quality warranty services for any breakdowns. To ensure quick resolution, please provide essential details such as the model number, serial number, and the specific issue. These details can be found on the blue or white sticker inside the unit. Be sure to describe the problem thoroughly (e.g.,the refrigerator is not cooling—set to 4°C, but the current temperature is 12°C).

*For customers with K-Master products outside of the warranty period, please fill out the form below, and our service team will contact you with available options.

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